Salon Serenity Spa

Let me start by saying I've been getting massages for over 40 years. Jovhannah at Salon Serenity is the best. She takes her time to ensure her clients are relaxed and targets the muscles that need attention, while not neglecting the rest of the muscles. The extra attention to detail was exceptional! I will be booking again soon. You should too. Get the word out -- she is fantastic!

I brought my son to Cindy at Serenity Spa. He had had a number of bad haircuts and was trying to keep his hair longer. Cindy listened to what he was looking for, added her professional opinion and gave him a great haircut! It was blended well and she gave him great feedback for styling. It was the haircut he’d been asking for and hadn’t gotten until we came to Cindy.

My husband found the salon and booked me a surprise massage, facial and pedicure. The massage was amazing, the facial was nice. I didn't feel like it was world changing skin care just a good cleansing. The pedicure was okay but I was excited to see that they also service acrylic nails.I scheduled an appointment with Madison and she quickly became my regular nail tech. I've been getting acrylic nails since I was 13 (I'm in my 40's now) and Madison was definitely one of the best nail techs I've been to, especially at shaping nails. Fast forward to last week I show up to my appointment and one of the other young ladies is now my nail tech. When I asked where Madison was, she said she was no longer working there. I was really taken aback. Communication is a serious sore spot with this business, when my husband booked he did so in person. When he got the call to confirm the booking the young lady calling completely misread what services were booked and proceed to argue with him about it. He had a receipt listing all the services. Finally she apologized and confirmed the correct services. When I arrived for the appointment they again had the services mixed up. I always book my appointment before I leave. I always get a nail service (fill or fullset) and a pedicure. One time I arrived and the pedicure was missing and they had to call one of the young ladies, Ashley, in to perform the service. Another time I received a confirmation call for an appointment, except they had the day wrong. But, I always rolled with it, I understand booking software can be tricky and I really enjoyed Madison and LOVED my nails. I got so many compliments on them! So, I was really bummed to show up and be seated with a different nail tech. A change like that should have been communicated to all of Madison's regular customers prior to them arriving for their service. I appreciated the young lady, Logan, who did my nails but I could tell she was inexperienced in working with acrylic. My nails look terrible. They are bumpy, the polish looks lumpy and less than a week later, two of them are lifting. I spent over $80 on this service and I'm really disappointed in the final result. I understand that things happen and stylists and nail techs move on but this warranted a phone call giving Madison's regulars a heads up. Overall, I found the ladies to be friendly and enjoyed visiting but I wouldn't recommend them for nail services but definitely go get yourself a massage. Just be mindful of the gaps in communication.

My stylist Justine at Salon Serenity Spa is so knowledgeable and confident in doing hair. She tells me what she thinks would be best and I know she has my best interest in mind when helping me to decide what to do for my hair. I feel so beautiful every time I leave her chair. I would 100% recommend you see Justine if you’re needing a hair makeover!!